Returns Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our returns policy below.

Eligibility

Items may be returned within 7 days of delivery, provided they are unused, in their original condition, and in the original packaging.

How to Return

To initiate a return, please contact us at support@holomemories.co.uk with your order number and reason for return. We will provide you with return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

Certain items cannot be returned, raw cards / singles are sold a seen condition on site/vend and we cannot accept returns on these items due to potential scams.